This summary reports features key points from the contributions at the 26th March 2021 HCV Action webinar looking at hepatitis C service recovery in England. Speakers at the webinar included: Prof Graham Foster, National Clinical Lead for ODNs, NHS England; Mark Gillyon-Powell, Head of Programme – HCV Elimination, NHS England/NHS Improvement; Stacey Smith, Director of Nursing, Humankind; Colin Lawton, Northern Regional Prison Lead, The Hepatitis C Trust; and Julia Sheehan, Women’s Prisons Peer Coordinator, The Hepatitis C Trust.
HCV Action good practice case study: Developing patient-centred care in Inverclyde and Renfrewshire

Download
Inverclyde, in west central Scotland, has the highest estimated prevalence of problem drug use in Scotland (3.2% compared to a national average of 1.58%), while neighbouring Renfrewshire has the fourth highest in Scotland (2.41%). Both areas (which have above-average rates of deprivation) also have high hepatitis C prevalence rates, with many of those with the virus unaware of it. In order to improve the service that was being offered to people with and at risk from hepatitis C, a service improvement initiative was put in place which sought to develop an individualised, patient-centred approach to delivering testing and treatment. This resulted in higher numbers of people being tested, higher numbers of people being treated, and significantly improved patient engagement and involvement.
This good practice case study provides an overview of the aims and objectives of the initiative, how the initiative was implemented, and what the initiative has achieved.
This good practice case study provides an overview of the aims and objectives of the initiative, how the initiative was implemented, and what the initiative has achieved.