HCV Action good practice case study: Developing patient-centred care in Inverclyde and Renfrewshire

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Nov 2015 by HCV Action
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Inverclyde, in west central Scotland, has the highest estimated prevalence of problem drug use in Scotland (3.2% compared to a national average of 1.58%), while neighbouring Renfrewshire has the fourth highest in Scotland (2.41%). Both areas (which have above-average rates of deprivation) also have high hepatitis C prevalence rates, with many of those with the virus unaware of it. In order to improve the service that was being offered to people with and at risk from hepatitis C, a service improvement initiative was put in place which sought to develop an individualised, patient-centred approach to delivering testing and treatment. This resulted in higher numbers of people being tested, higher numbers of people being treated, and significantly improved patient engagement and involvement.

This good practice case study provides an overview of the aims and objectives of the initiative, how the initiative was implemented, and what the initiative has achieved.
Case study
UK, Scotland